The Instagram Effect: How a Feature Wall Turns Guests Into Your Marketing Team

Posted by Starlight Flower Walls on

Ask most venue owners where their bookings come from and social media is near the top of the list. Ask them what they actually post and it's usually food shots, offers, and the occasional staff photo. All fine — and all things every competitor is posting too.

A feature wall changes the equation, because it moves the posting from you to your guests.

Why guest photos outperform your own posts

A picture you post reaches the people who already follow you. A picture your guest posts reaches people who don't — and it arrives as a personal recommendation rather than an advert. It is the difference between telling people your venue looks good and having someone they know show them.

The barrier is that guests need a reason to take the photo in the first place. Nobody photographs a plain wall. They photograph the wall that looks like it was built to be photographed.

Hot pink flower wall used as a photo backdrop

Setting the wall up so it actually gets used

  • Give it room. People need about two metres of standing space to get a full-length shot. A wall crammed behind furniture won't get photographed.
  • Light it properly. This is the single biggest factor. Soft, even, front-facing light beats a downlight that throws shadows across faces. If the wall sits in a dim corner, add a light before you blame the wall.
  • Make tagging obvious. Your handle in vinyl, neon or a small frame beside the wall converts a photo into a tagged photo. Without it you get the reach but not the attribution.
  • Keep it clear of clutter. Stacked chairs and a fire extinguisher in shot will undo the whole thing.

Choose a colour that photographs well

Bold colours — hot pink, deep greens — read strongly on a phone screen and stand out in a feed. Softer ivory and blush tones photograph beautifully in daylight and suit weddings and more formal venues, but they need decent lighting to avoid looking flat.

If your venue does a lot of evening trade, lean towards the stronger tones. If you're mostly daytime — a café, a salon, a garden room — the softer palettes will serve you better.

Green tropical foliage wall as a photo backdrop

Turn the photos into something you own

Guest photos are useful in the moment, but they're more valuable if you collect them. Save tagged posts to a highlight, ask permission and repost the best ones, and use them in your own gallery. Over a year you accumulate a bank of real photography of your venue that cost you nothing to produce.

Some venues run this deliberately — a monthly prize for the best photo taken at the wall, or a small discount for a tagged post. It costs very little and it keeps the wall in use rather than becoming background furniture.

Getting started

Our walls are made from individual 60cm x 40cm panels, so you can size the backdrop to whatever space you have. Use the panel calculator to work out how many you need, or take a look at walls with a stand if you want something you can move between rooms or take off-site.